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6. Open the Console Window and Resize to your Liking
In order to ensure we capture the correct information when the issue pops up, once you are logged in to the agent interface, you will want to hit CTRL + SHIFT + J to pull up the console window. You can resize this window by hovering the mouse over the near side of the console until the mouse changes to a double-sided arrow, and click and drag the menu towards the side of your screen to make it smaller. If you want to change where the console is (top, left, or right side of screen), simply click the three little dots (1 in screenshot), and select the orientation you wish to have it! You just want to make sure that this console window is visible, so that we can pull the recording and see the console errors that pop up!
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