RETURN TO THE MAIN SUPPORT PAGE
The purpose of this guide is to explain how to confirm your SSM settings are correct if you find that unit types aren’t showing in CallPotential
, use this guide to confirm your SSM settings are correct.
Access
(A) Settings - Click to view the user menu.
(B) Administration - Click here. Note: You must be signed into SSM as an administrator to see this option.
Select
athe Facility with the Issue
(C) Facility - Click to open additional facility settings.
(D) Facility Info - Click to open your facility list where you can select and edit a specific facility.
(E) Facility - From your list of facilities, select the one that is not showing a unit type in CallPotential.
Select & Enable the Unit Type
(F) Additional Options - Along the top option banner, click the 3 dots to access additional options.
(G) Type - Select Type. Note: You may need to scroll down.
(H) Unit Type - Select the unit type from the list that isn’t showing in CallPotential.
(I) Do Not Display for Online Reservations - Make sure this setting is not selected. This will allow allows the unit type to appear for Reservations in CallPotential.
Save Your Changes
(J) Save - With your configurations updated, click to save them.
