RETURN TO THE MAIN SUPPORT PAGE
With CallPotential open on your screen, the Alert icon notifies you of actions that require your attention. The purpose of this guide is to explain how to process the actions and hide the notification.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
New Alert - Note: If there is more than 1 notification, they will list vertically.
(A) Accept - Click to complete the system action. Depending on the type of action required, you will have different options. These actions may include;
Accept
Reply
Download
View
(B) Hide - Click to remove the alert from your screen.
Alert Icon
(C) Alert - Click to show hidden alert(s). The number above the icon represents how many alerts are waiting for you. As each action is completed, the number badge will decrease accordingly.
