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RETURN TO THE MAIN SUPPORT PAGE

Note

This guide documents what delinquent and current Customers hear during their pay-by-phone experience. This script cannot be changed.

Terms in brackets are system variables. These are placeholders that get replaced with the specific information referenced during the call. For example, the variable {Tenant Name}, will be replaced with the Customer's name, i.e. John Smith.

For Customers with a delinquent balance

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