The purpose of this guide is to explain how to check your internet
speedsspeed, both for downloading and uploading information. Having adequate internet speed is vital for CallPotential to successfully operate.
Running this speed test is something ourOur Support team
might ask in troubleshootingmay ask for these test results before beginning to troubleshoot any issues. You may also refer to this guide to review our recommended internet speed after testing your connection.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Access the Test
(A) Website - Open Chrome and enter httpsenter https://www.speedtest.net into net into the address field. You may also click this link to go directly there.
Run the Test
(B) GO - Click to run the speed test.
Email the Results
(C) Results - Collect Ping, Download, & Upload data results and email to support@callpotential.com or chat Customer Support.
