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Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality. 

You must be signed into the Web Client CallPotential's web version as an Administrator to access the Settings icon and view system variablesSystem Variables.

Access

  • (A) Settingsicon Click to access all your available administrative settings.

  • (B) Variables - Click to access the full list of searchable Custom and System variables.
  • (C) System - Click to access the list of System variablesThe list will initially default to showing Custom Variables. Click to see System Variables. Note: The term in grey indicates the type of variable you are viewing. Click here to learn more about Custom Variables.


Search the System Variable List - Note: You cannot add or edit System Variables. This list is view-only.

  • (D) Search - Search for a specific System variableVariable. The list will dynamically update as you start typing.

  • (E) Sort - The list will initially default to alphanumeric order. Click once to reverse the order. Click twice to return the list to the original order.