Please Note: If there is any sort of adblocker software or firewall setup at your location, you will need to whitelist our URL (sys.callpotential.com) as it may potentially block you from accessing the WebApp successfully. You will need to refer to your IT department if you are unsure of how to perform this action or if you do not have access to make such changes.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Login - Access CallPotential at sys.callpotential.com via Google Chrome.
(A) Username - Enter your CallPotential username.
(B) Password - Enter your CallPotential password.
(C) Login - After entering your username and password, click to Login. To learn how to become an active Agent able to accept and make calls, click here.
Forgot Password - Forgot Password will only work if your username is a working email address. If your username is not a working email address, please reach out to CallPotential Support for help in retrieving your credentials or resetting your password.
(D) Forgot Password? - Click here if you've forgotten your credentials.
