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This guide explains how users add email addresses to Customer records. Your management team can configure the system so that automated Collection emails are sent to every address saved to a record. Click here to learn how to make that configuration.


Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

Access - Note: The primary tenant email address cannot be edited or deleted

Add a New Secondary Email Address


Image AddedUsers cannot edit or delete a Customer's primary email address; they can only add or edit secondary email addresses.
  • (A) Email dropdown - From within the Customer card, click add a new email addressClick to view and email all addresses associated with the account.

  • (B) + Add newNew - Click to enter a new tenant access the Add Email window and add a secondary email address.

Add New Email
  • (C) Address window - Click to enter Enter the new email address.



Save the Email Address to the Customer's Record

  • (D) Confirm - Click to confirm add the new email address and close the window.(E) Save - From within the Customer card, click to apply the new changes to the Customer accountrecord.