Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Lead Trends
- (A) Location - These are locations that are listed on your account. Information listed to the right applies specifically to that location.
- (B) Month(s) - The current year listed with data specific to each month.
- (C) Leads - The number of Leads that have been created per facility.
- (D) Rented - The number of rented Leads.
- (E) Expired - The number of Leads that are no longer active (i.e. cancelled).
- (F) Followups - The number of Leads that completed the follow-up workflow.
- (G) Cancelled - Manual - The number of manually cancelled Leads.
- (H) Cancelled - Other - The number of automatically removed Leads.
- (I) Conv % - Percentage of Leads that have been converted to rentals.
Call Trends
- (J) Location - These are locations that are listed on your account. Information listed to the right applies specifically to that location.
- (K) Month(s) - The current year listed with data specific to each month.
- (L) Calls - The number of inbound calls per facility.
- (M) Calls - Non Collection - The number of total non-collection calls that have been received.
