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RETURN TO THE MAIN SUPPORT PAGE

This page is currently under construction. Please check back laterNote

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

Access Customer List
  • (A) Customer icon - From the left hand navigation column, click to access the Outstanding Events list. Note: This can be accessed from anywhere in the system.
  • (B) All tab - Click to access the full list of current and delinquent Customers.



Filter List to Find Specific Customer Card

  • (C) Search - Enter the Customer’s name, phone #, email address, or unit #.
  • (D) All dropdown - Click to filter by Current or Delinquent status.
  • (E) All Locations dropdown - Click to filter by all the location(s) you have access.
  • (F) (+) icon - Click to filter by the additional criteria of customer name, email address, phone number, unit number.
  • (G) Apply - Click to update the list by any filters selected. 
  • (H)Reset - Click to clear any applied filters and return the list to its default state.



Sort List to Find a Specific Customer Card

  • (I) Column Name - Click any column heading to sort that specific column. Click 1x to sort by alphanumeric order, click 2x to sort by reverse alphanumeric order, click 3x to remove all sorting.



Access a Specific Customer Card

  • (J) Open - Click to access the specific Customer card.