Versions Compared

Old Version 4

changes.mady.by.user Patrick Hauser (Unlicensed)

Saved on

compared with

New Version 5

changes.mady.by.user Patrick Hauser (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

Access

(A) Information ribbon - This can be found within any interaction card.



Send Text to the Primary Number

  • (B) Text icon - Click to open the text window and compose the message. 
  • (C) Compose message - Type the message inside the text body.
  • (D) Template dropdown - Click to access messages pre-configured by your management team.
  • (E) Send - When finished composing and editing your message, click to send the text. 
  • (F) Confirmation - After sending the message, a confirmation message will appear in the top, center of the interaction card indicating the message was successfully sent.



Send Text to the Secondary Number (if available)

  • (G) Text dropdown - Click to access a list of additional numbers saved to the account.
  • (H) Text icon - Click the icon next to the desired number to open the text window and compose the message.
  • (I) Compose message - Type the message inside the text body.
  • (J) Template dropdown - Click to access messages pre-configured by your management team.
  • (K) Send - When finished composing and editing your message, click to send the text.
  • (L) Confirmation - After sending the message, a confirmation message will appear in the top, center of the interaction card indicating the message was successfully sent.