Omni-channel communication sets up every call for maximum success.
Customize Scripts
Seamless Integration
Create fool-proof scripts for different locations and steps in the rental journey
Deliver exceptional customer service, with scripts designed for tenants, prospects, and more
Help your team anticipate needs with informative copy
Merge technology with existing phone systems and properties
Enjoy quick launch with no need for additional hiring or agents
Connect via phone or computer with no specialized hardware
Route Calls
Intuitive Interface
Connect every call to the ideal specialist instantly with smart-route
Minimize caller frustration by correctly routing them to either sales or collections agents
Make every call a closer, regardless of topic
Connect across chat, text, email, phone, and social media, never missing a message
Utilize easy-to-use screens within a single program for maximum efficiency
Easy ramp up during high demand
With sophisticated custom routing and integration with your CRM, Contact Center automatically channels your inbound calls so your team is maximizing their time, every time. Whether it’s tenants calling about payments or prospects looking for pricing, Contact Center ensures only your biggest opportunities are on the line.
As part of the CallPotential suite, Contact Center was designed for the storage industry, for operators by operators.CallPotential
Own Your Ops