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Omni-channel communication sets up every call for maximum success.

Customize Scripts

Seamless Integration

Create fool-proof scripts for different locations and steps in the rental journey

Deliver exceptional customer service, with scripts designed for tenants, prospects, and more

Help your team anticipate needs with informative copy

Merge technology with existing phone systems and properties

Enjoy quick launch with no need for additional hiring or agents

Connect via phone or computer with no specialized hardware

Route Calls

Intuitive Interface

Connect every call to the ideal specialist instantly with smart-route

Minimize caller frustration by correctly routing them to either sales or collections agents

Make every call a closer, regardless of topic

Connect across chat, text, email, phone, and social media, never missing a message

Utilize easy-to-use screens within a single program for maximum efficiency

Easy ramp up during high demand

With sophisticated custom routing and integration with your CRM, Contact Center automatically channels your inbound calls so your team is maximizing their time, every time. Whether it’s tenants calling about payments or prospects looking for pricing, Contact Center ensures only your biggest opportunities are on the line.

As part of the CallPotential suite, Contact Center was designed for the storage industry, for operators by operators.

CallPotential

Own Your Ops